Privacy Policy
Introduction
Personal Solutions Counseling Services, LLC ("PSCS," "we," "our," or "us") is committed to protecting the privacy of visitors to our website, pscsrva.com, and the individuals who contact us or receive our services. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information. This policy applies to our website only and does not govern the privacy practices related to clinical records, which are covered by our HIPAA Notice of Privacy Practices provided to you at intake.
Information We Collect
When you fill out a contact form, referral form, or employment application on our website, we collect the information you submit, which may include your name, email address, phone number, and the content of your message. When you visit our website, we may automatically collect certain technical data, including your IP address, browser type, device type, and pages visited. This information is used to improve our website and is collected through standard web analytics tools. Our website may use cookies to enhance your browsing experience. You may disable cookies in your browser settings, though doing so may affect the functionality of certain features. We do not use cookies to collect personally identifiable information without your knowledge.
How We Use Your Information
We use information to respond to your inquiry or referral submission, to evaluate employment applications, to improve our website and services, and to comply with legal and regulatory obligations. We do not sell, rent, or share your personal information with third parties for marketing purposes.
HIPAA Notice
Personal Solutions Counseling Services is a HIPAA-covered entity. Protected Health Information (PHI) collected in the course of treatment is governed by our Notice of Privacy Practices, which is provided to all clients at the time of intake and is available upon request. Our website contact forms are not intended for the transmission of PHI. Please do not include sensitive health information in any website form submission.
Data Security
We take reasonable administrative, technical, and physical measures to protect the information submitted through our website. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to external websites, including crisis resource organizations and government agencies. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children through our website. If you believe a child has submitted information to us, please contact us so we can remove it.
Your Rights
You may contact us at any time to request access to, correction of, or deletion of personal information you have provided through our website by emailing info@pscsrva.com or calling (804) 658-5930.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website following any update constitutes your acceptance of the revised policy.
Contact Us
Personal Solutions Counseling Services, LLC. 9012 Three Chopt Rd, Suite 100, Henrico, VA 23229. Phone: (804) 658-5930. Email: info@pscsrva.com.